BIGrowtec is the exclusive consulting for MSMEs to change to SME 4.0. We focused on providing a-z consulting, growth strategy, technology, and professional services for India MSMEs on growing to business 4.0 => SME 4.0 => industry 4.0 and the next big level- whatever the manufacturing, service, logistic, retail, wholesale, distribution. Because
No other option for MSMEs
in this uncertain time than
Change to SME 4.0.
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Importance of MSME or SME sector in Indian economy
Entrepreneurship is a critical part of economic development and growth and important for the continued dynamism of the modern economy. Micro, Small and Medium Enterprise (MSME) sector has emerged as a very important sector of the Indian economy, contributing significantly to employment generation, innovation, exports, and inclusive growth of the economy. Micro, Small and Medium Enterprises (MSME) are the backbone of the socio-economic development of our country. It also accounts for 45 % of total industrial production, 40% of total exports and contributes very significantly to the GDP. Manufacturing segment within the MSME contributes to 7.09% of GDP. MSMEs also contribute to 30.50% of services. The total contribution of MSMEs to the GDP is 37.54.
MSME is the backbone of the Indian economy. This sector has proven the instrumental in the growth of the nation, leverage exports, creating huge employment opportunities for the unskilled, fresh graduates, and the underemployed. It also extended the opportunities to banks for giving more credit to enterprises to MSME Sector.
MSME sector is the second largest employer after agriculture in India. It provides employment to almost 125 million people. There are around 7 crore MSME units in the country, with over 99% categorized as micro and small units (as per original definition). The sector contributes over 35% of the GDP and almost 45% to the manufacturing output. The sector acts as the instrument of inclusive growth empowering the most vulnerable and marginalized groups.
DEfinition of MSME in India
Micro enterprises- Not more than Rs.1 crore Investment in Plant and Machinery or Equipment and Annual Turnover; not more than Rs. 5 crore
Small enterprises - Not more than Rs.10 crore Investment in Plant and Machinery or Equipment: and Annual Turnover; not more than Rs. 50 crore
Medium enterprises- Not more than Rs.50 crore Investment in Plant and Machinery or Equipment, and Annual Turnover not more than Rs. 250 crore
Manufacturing Enterprises and service Enterprises included.
Number of MSMEs in India
India has the largest MSME base in the world after China. The sector provides a wide range of services and is engaged in the manufacturing of over 6,000 products – ranging from traditional to hi-tech items. Given the government of India’s push for a self-reliant economy or Atmanirbhar Bharat, the Indian MSME sector is poised for rapid growth and is seeking greater integration with major global value chains.
As per newest estimates, there are about 70 million MSMEs in India, 99.5 percent micro industries, 0.33 million small enterprise, and about 10000 medium enterprises in the country. The state of Uttar Pradesh has the largest number of estimated MSMEs with a share of 14.20 percent of the total MSMEs in the country. West Bengal comes as close second with a share of 14 percent, followed by Tamil Nadu and Maharashtra at eight percent.
Indian MSME sector
can change India into a rich and prosperous country
Suppose 5% -about 18000 numbers- of existing small-scale enterprises could be grown into medium- and unicorns and MNCs!. And or if 5%- about 2,50,000 numbers- of existing micro-enterprises could be grown into SME 4.0- and the international market!! That shall make India rich, the powerhouse of the world, ahead of China, and the real Atmanirbhar Bharath.
Challenges Faced by MSMEs
A lot more has to be done to bring MSMEs in India to the organic competition. Despite good tidings, several challenges prevent this sector from hitting its full potential. So, what are these issues that are acting as a hindrance in the development of MSMEs?
1. Finance and funding -Related Challenges
One of the biggest challenges that MSMEs face in India is the lack of finance. You see, one of the significant reasons behind financial challenges is the lack of financial literacy. The majority of MSME owners are from education-deprived and poverty-hit regions.
Thus, they are unaware of the special financial privileges given to them by the government. This carelessness causes them to make some impractical financial decisions, leading to financial crises.
Apart from this, India’s MSME sector usually does not enjoy the same creditworthiness as other big shot / large companies. It might be due to two reasons. First, MSME owners usually do not have any asset in their name.
Second, the banks are unsure about their repayment capabilities. Lack of finance options, lack of liquidity, long paperwork, and approval process rob their chances of capitalising on real-time business opportunities.
2. Marketing, Management & Leadership-Related Challenges
The lack of managerial, entrepreneurial, and marketing skills is taking a toll on the growth of the MSME sector. We all know the relevance of the right marketing strategies to boost sales and acquire new customers. But the lack of professionalism and structured top management is making it impossible for the enterprises to step into the competition.
Moreover, lack of modern the education, knowledge of market trends, consumer preferences, and access to advanced technology has also acted as a bottleneck in the development of this sector. Apart from this, ineffective marketing strategies, the absence of market analysis, and identification of the target audience are also a challenge for MSMEs in India.
Constraints on expansion and modernisation, improper product development, and poor product promotion are pulling back MSMEs out of the competition. As far as management is concerned, MSMEs hardly get any professional exposure to management practices in marketing, distribution, branding, or production. Above all, the continuous entry of private players in the market is taking the competition to another level.
3. Trained Labour-Related Challenges
Skilled manpower is the backbone of a successful manufacturing enterprise. Unfortunately, MSMEs face a lot of inconsistencies when it comes to skilled manpower and labour law compliances in India. Moreover, the non-availability of a skilled workforce at an affordable cost is adding to the woes of the MSME sector.
Poor employee management and improper training and development facilities is also a big issue in India. The local labour markets are quite rigid, making it impossible for the MSMEs to function smoothly. Many companies also complain of poor industrial relationships and lack of manpower planning.
4. Technology-Related Challenges
In this 4th industrial revolution, the automation and digitalization technology, the MSME sector is quite behind in the race. Limited access to IT education, knowledge, and information is restricting the growth of this sector. This challenge has created a huge backlog of unfilled returns, payments, and orders.
Lack of education can also be blamed for this issue. Apart from this, MSME owners cannot afford to buy and use expensive technical equipment. Even if they do so, the workforce is not qualified enough to operate advanced machinery. The result is, they are still using outdated machinery and methods of production.
The result is slower production processes and compromised product quality. One more issue that comes in the way of MSME development is the lack of online safety and security. Enterprises hardly invest in these measures and end up compromising their privacy and data.
5. Market & Competition-Related Challenges
It is another challenge that micro, small, and medium enterprises in India are facing right now. You see, a business has to fulfil the needs and exceed the expectations of its consumers to thrive in the competition. And any business that is not progressing with time will move backwards over time.
As far as latest marketing and advertising are concerned, MSMEs still follow the traditional methods. They are not adopting innovative marketing channels. Moreover, their sales promotion and advertising are quite weaker than those of multinational companies. Poor marketing channels and ineffective advertising leads to very low sales in MSMEs.
Five top strategies
for Indian MSMEs or SMEs' growth and sustainability
Entrepreneurs usually start businesses with a lot of enthusiasm and high hopes of an immediate breakthrough.
If you are a business operator, employee, or owner, this article aims at helping you to appreciate how to drive your business growth strategies in these uncertain times. Here are the top five tips by BIGrowtec consulting your SMEs growth partner.
1- Develop a market penetration strategy
Businesses are in erratic moments and need strategies to command the attention of customers on the market amidst the fierce competition. To succeed, you need to devise creative and innovative ways to not only announce your presence on the market and but also seize a significant percentage of it for yourself.
You can achieve this through attractive packaging and a unique way of pricing goods and services that distinguishes you from your competitors.
2- Identify and concentrate only on your niche.
Businesses exist to solve problems. But your business cannot be everything to all customers.
The moment you claim to be an expert in many things, customers will doubt your authenticity. For you to succeed in this broad yet saturated globalizedmarket markets, identify a specific product or service that you can leverage as your fundamental selling proposition, and concentrate on that as your competitive advantage.
3-Innovate your products and services to enhance customer experience
More than two decades ago, Apple and Google launched their services and products to the world.
Although there were already other computer manufacturers on the market, what Apple focused on was its computer design and user experience.
Google, on the other hand, surpassed the already existing search engines like Yahoo with its unique design layout and friendly interface.
Small as your business might be today if you are to grow and compete, focus on that one business aspect, product, or service that will make you an idol to your customers.
4-Be the first to reach your customers with your product/service.
As you move to conquer and sustain markets, our advice is that you increase your speed and be the first to reach the market.
There is the need to provide quality products and services but don’t wait for perfection before you launch a product or service. Instead, launch out and continuously improve.
No product or service will be perfect. There will always be room for improvement.
With technology and innovation spurring the growth of SMEs in developed countries, utilize the massive potential of technology to drive innovation and conquer markets faster. That way, you will remain relevant to your customers.
5-Customer satisfaction strategy.
By now, it must be evident to you that a customer is the one that keeps your business open.
To keep them returning, satisfy customers always with the services and products you offer.
Let your interface with them through products and services, digitally or physically, leave them always amazed and with lasting impressions.
A study by Call Hippo in 2019, indicates that 83 percent of customers will stop doing business with you because of inadequate customer care.
That means customer satisfaction is a golden key to any business's success.
Indian MSME sector
transform to SME 4.0 > industry 4.0
Most of the MSMEs or SMEs in India have good technical capabilities, however, they need to implement and improve automation and digitalization. The role or application of industry 4.0 in the MSME or SME sector will help them to expand their horizons and help them explore markets in Asian countries other than India.
Industry 4.0 in SME
Flexibility, cost, efficiency, quality, and competitive advantage are found to be the key benefits to Industry 4.0 adoption in SMEs. Whilst many SMEs show a desire to implement Industry 4.0 technologies for these reasons, financial and knowledge constraints are found to be key challenges.
Industry 4.0 is primarily data collection directly from machines, followed by analysis, and action/reporting, all done automatically by the software. The key Industry 4.0 components are a sensor that collects data from the machine, IOT and Cloud computing. None of these is high tech or expensive today. Industry 4.0 for SMEs not only makes sense, but is an absolute necessity! Here’s a big pain point in a small-scale manufacturing firm: The firm is run by a single owner with no management hierarchy. Productivity is high when he is in the shop floor. When he is not, machines are idle a lot and production is low.
Benefits in SMEs by applying Industry 4.0
Here’s a big pain point in a small scale manufacturing firm: The firm is run by a single owner with no management hierarchy. Productivity is high when he is in the shop floor. When he is not, machines are idle a lot and production is low. He however cannot be present all the time. He has a lot of other work to do outside, like meeting customers and vendors, going to tax offices, going to the bank. The first shift is supposed to start at 6 AM, but the machine is only switched on at 6:30. Lunch and tea breaks extend 15 minutes beyond their scheduled times. Night shift production is always low. There are frequent complaints of power shut down or machine breakdowns, no raw material, no tools. Of these, some are systems issues and some are work ethics issues. In most shop floors machines are typically down 30 to 40 % of the time, but the owner has no idea how long they are down, or why.
An Industry 4.0 based machine monitoring system enables the owner to know exactly what is happening on the shop floor. He knows the extent of downtime and the causes of downtime, can fix the issues and improve profitability. All this without even going to the shop floor. He can track his machines from anywhere, at any time, on his mobile phone, tablet or laptop.
There are a variety of benefits. You can:
– Reduce downtimes caused by work ethics and systems issues.
– Improve production quantities.
– Improve machine utilization, OEE.
– Reduce rejections.
– Reduce consumables usage (inserts, coolant, power, etc.)
– Cut down the number of shifts to produce the same quantity
– Reduce capital expenditure on new machines.
4th industrial revolution or industry 4.0
– networking and new technologies
But technology 4.0 or Industry 4.0 stands for much more in production. The entire value chain is being completely turned upside down by new technologies. It starts with product development. Here, the new manufacturing technologies such as 3D printing offer completely new possibilities. In the past, products were planned according to the possibilities of the manufacturing machines in order to be able to be produced. Today, you can only think in terms of function and customer benefit, because “there’s no such thing as can’t”
Production 4.0
However, completely new business areas are also suddenly possible in the production environment. Machines as a service, for example. More and more often, machines are only rented out, but equipped with countless sensors. This makes it possible for the manufacturer to collect data on the use of the machine and thus incorporate it into the further development of the products. This is where Predictive Maintance comes in. Through constant monitoring and tracking of trends, it is possible to plan the optimal time for maintenance work. This can drastically reduce the probability of machine downtime. Unplanned machine downtimes are thus a thing of the past.
Customer communication 4.0
But a lot has also changed in customer acquisition and support. Whereas in the past everything depended on the sales force, new channels are increasingly being used. Customer acquisition on social media has now become an important mainstay for many manufacturing companies. The targeted use of chatbots are used for both customer acquisition and support. This is because many questions and concerns from customers come up again and again, and this automation can save an enormous amount of effort in administration. Furthermore, a better evaluation is possible in order to gain data for the further development of the products.
Customer Experience 4.0
Once the first interested parties have been found for the new product, the use of virtual reality makes it possible for the customer to experience the product “up close and personal” in all its facets. Likewise, change requests can be mapped quickly, making it possible to inspire the customer. A conclusion is much easier to reach by using such planning and visualization tools. Likewise, this data can be used again for the production and further development of the products.
Data for Industry 4.0 feedback loops
A loop back is created each time and the data obtained is used again each time. As a result, Industrie 4.0 is no longer usually referred to as the classic supply chain. Since there are always feedback loops that intervene in the further development, we now speak of a demand circle. This means a cycle that continues to develop independently and further optimizes the benefits for the customer. It is also evident in the production environment that the focus is increasingly on the customer. Because whoever understands the customer’s needs best will also be able to create the best solutions for him. Thus, it can also be said that whoever is the leader in this development will be a big step ahead of the competition.
While for a long time these technologies and applications were reserved for large companies with their own research departments and large budgets, this development has now also reached SMEs (small and medium-sized enterprises). Through the targeted research and development of large corporations, many solutions have been created from which everyone else can now benefit.
Nevertheless, many companies still shy away from the use of such technologies and hesitate to introduce them. This is also mostly due to the lack of a digital strategy. Such changes cannot be implemented off the cuff. It is essential to plan a strategy and adapt it to the circumstances of the company and the market environment. For these activities, it is recommended to consult an expert in order to achieve an optimal implementation. However, there is great potential for the SMEs that are now starting to implement the strategy. It can be assumed that the early-birds in the SME sector will also be among the winners here.
Role of SME 4.0
SMEs play an important role in Smart Manufacturing. SMEs should focus on quality, efficiency, traceability and collaboration. India is a dynamic and growing market with lots of opportunities and a few challenges. Challenges with Indian Manufacturers are:
Variable market demand
Leverage flexibility in manufacturing and/ or sourcing
Management readiness
Need discipline and cultural change
Design standardization
Need to manufacture single quantity batch without reducing efficiency and compromise on quality
Need for complete supply chain to be automated
One of the major contributors to smart manufacturing is IT, which is reckoned as backbone of the sector. Fortunately, India is a talent-rich country, especially in the IT sector which is full of opportunities. In the future, India can create its own path for smart factories. To strengthen India’s manufacturing sector, the SMEs should be encouraged to become partners with larger organizations that can provide various customized solutions to Indian manufacturers.
Indian SME sector should look up to market leaders for technological assistance, which can enable Indian companies to explore markets in other Asian countries. Most of the SMEs in India have good technical capabilities, however, they need to implement and improve processes of Design and Quality Measurement. The role of industry 4.0 in the SME sector will will help them to expand their horizons and help them explore markets in Asian countries other than India. Apart from helping them with technological assistance, market leaders can also help them in strategy formulation and quality assessment.
Mega trends those are transforming India economy is Urbanization: Now SMEs can see opportunity by visualizing city as a customer, Infrastructure Development, Smart is the new green, Innovating to zero: e.g. zero defects, zero debt.
11 pillars of industry 4.0. Industry 4.0 relies on data and analytics to drive technologies that will improve productivity and drive unnecessary costs out of the manufacturing and supply chain process 1. Mobile Devices Industry 4.0 is driven by the availability of mobile. Data can be shared readily with workers and customers have access to information like never before. 2. IoT Platforms The Internet of Things involves a system of computing devices that are interrelated, including both digital and mechanical machines that can move data over a network without requiring human interaction or even human-to-computer interaction. 3. Location Detection Technologies This includes the use of wireless technologies to determine the location of a device or sensor. 4. Advanced Human-Machine Interfaces These interfaces connect humans and machines and can be as simple as the use of a touch screen versus knobs and controls. 5. Authentication and Fraud Detection This form of detection allows for the identification of an appropriate user or process and ensures that the appropriate action is authorized. 6. 3D Printing 3D printing allows for the creation of a 3-dimensional object from a computer-aided design. 7. Smart Sensors These are sensors that are applied in various areas of the manufacturing process. They provide real-time data and analytics to allow for faster adjustments that can drive profitability and increase customer satisfaction. 8. Big Data Analytics and Algorithms This information is stored in the Cloud and can be easily accessed at any time during the manufacturing process to make real-time adjustments. 9. Multi-level Customer Interaction and Profiling Sensors, mobile, and other customer interactions allow for access to customer data to drive real-time production and product changes. 10. Virtual/Augmented Reality/Wearables Designed to improve safety, quality and productivity, augmented reality/wearables solicit digitization to improve on what a human can do on the manufacturing line. 11. Cloud Computing All the data retrieved during the manufacturing process must be saved somewhere where it’s easily accessible. With Cloud Computing, data is not stored on the premises or on a device, but in a data center location connected to the internet.
Industry 4.0
for Micro, Small and Medium Enterprises in India
= > MSME 4.0 in India
Micros, Small, and Medium Enterprises are vital in the Indian economic structure due to their significant contribution to the socio-economic development of India. It accounts for 40% of industrial output, 40% of the total exports, creates 1.3 million jobs every year, and has been able to employ around 120 million persons. About 20% of the MSMEs are based out of rural areas, generating large-scale employment for rural India.
Despite the social-economic impact of MSMEs, this sector faces challenges for access to capital, human capital, and technology.
Key Challenges
Inefficiencies in operations and productivity loss.
Retain or attract talents
Lack of skilled resources and capital to train resources
Access to finance
Access to the latest technology
In a highly competitive market, the greatest challenge for all MSMEs is to address the needs of the end customer, while keeping costs down. They have to ensure the product and service must remain high quality even when production amounts are low, the budget is limited, and profit margins are less.
This is the precise reason why MSMEs should focus on efficiency and opportunities to save. The operating expenditure saved can further be invested in retaining skilled resources or upgrading the infrastructure, or adopting the latest technology, contributing to further growth. Can efficiency in operation solve some of the current challenges? What are the opportunities to save?
Can 4.0 solve the problems for SMEs?
What are the opportunities for savings with technology 4.0?
Predictive maintenance is highly growing and gaining popularity as an approach that enables companies to
Improve Energy Efficiency
Track and reduce idle running of equipment while not in use.
Track efficiency of equipment and Specific Energy Consumption of unit/plant.
Production Optimization
Decrease interruptions in production processes.
Scheduling manual/autonomous operations.
Improve Productivity
Track machine conditions and reduce downtime.
Monitor KPI to track production improve.
Track anomalies in the production process and quality of intermediate products to reduce rejection of finished product.
Maintenance
Condition-based maintenance (CBM).
Analytics, Optimization of Maintenance schedules.
At present, more than 95% of SMEs in India do not have any technology to monitor assets, production, and energy consumption. Some of SMEs rely on manual monitoring (an inefficient and error-prone method).
Why SMEs should adopt 4.0?
As compared to larger enterprises, SMEs lag significantly in terms of productivity. This is a direct result of inefficiencies in operations resulting from a lack of a data and technology-driven approach. Think of time and productivity lost when a machine breaks down, or energy lost due to an idling machine. With IoT solutions, these inefficiencies and similar cases can be easily identified and acted upon fast. Monitoring the operations parameter is the first step to improve them. Most of the time it is only a matter of capturing and analyzing the data already available from VFDs, Smart Meters, PLCs, etc.
How Industry 4.0 will Influence SMEs
The fourth industrial revolution, Industry 4.0 is here and is changing the face of all industries including manufacturing industries. Industry 4.0 makes it possible to gather and analyse data, enable faster, more flexible and more efficient processes resulting in high quality goods at reduced cost. Shifting to Industry 4.0 results in, increased productivity, reduced cost, improve labour productivity etc. One of the biggest advancements of Industry 4.0 is its collaboration with Cyber Physical Systems (CPS). Nowadays CPS are at the heart of Industry 4.0, which can bring economic benefits and tremendous change the manufacturing process. A wide range of industrial CPS-based applications have been developed and deployed in Industry 4.0
SMEs & Industry 4.0
Small and Medium sized Enterprises (SMEs) are inevitable in shaping the enterprise policies for Industry 4.0. India considers MSMEs and SMEs and entrepreneurship the key to ensuring economic growth, employment, innovation, job creation and social integration in pan India. Industry 4.0 technologies enable SMEs to enhance their competitiveness and transform them into “Smart factories”. The future is all about “smart factories” and smarter ways of production and supply chain.
The current challenge faced by organisations are, addressed and overcome by Industry 4.0 solutions. Investing time and money wisely will help to transform organisations into a more advanced and dynamic business. More than increasing the quality of products at a low price with improved labour productivity, industries focus should be on innovative and digital strategies to stay ahead of the competitive world. Digitised strategies give way to more transparency of work, real time data collection, enhance customer interaction with increased customer satisfaction and therefore builds trust.
SME’s challenge to adopt Industry 4.0 vision
A change from traditional to digital ways of production - It is indeed a challenge for existing MSMEs or SMEs to bring about a change in their production and supply strategy. To move away from their existing ways might seem difficult.
Attracting new customers - Customers rely on the element 'trust’. They are more likely to engage with people whom they trust. In manufacturing, customers expect a fast and flexible approach to their problems. SME’s failing to provide their customers the same, tend to lose their valuable and potential customers.
Maintaining Profitability - Maintaining profitability is another challenge when it comes to MSMEs and SMEs. It can only be achieved by increasing the current productivity and efficiency of both machines and labour.
Lack of budget to make improvements - Though willing to move forward, implementing the latest technologies in a production environment can be a challenge with tight budgets when compared to the traditional processes.
How Industry 4.0
help SMEs overcome these challenges
SMEs are welcoming change when the right level of support is given and can confront these challenges much easier. Therefore, leading to greater opportunities for MSMEs or SMEs to enhance their competitiveness.
Taking into consideration the challenges mentioned above, let’s see how technology 4.0 or Industry 4.0 helps SMEs overcome these challenges.
Adapting to new technologies or production strategies in the manufacturing industry can be difficult, but once done the whole process of manufacturing takes a shift. This shift results in increased production, greater operations management and improved preventive maintenance etc.
With Industry 4.0’s software solutions, individualization of customer requirements, (Customisation) flexibility, and adaptability of manufacturing processes become more evident. When the customer’s needs are met and issues are solved in a shorter lead time, new lead generation and opportunities arise.
When it comes to on-going cost reduction, sometimes insisted by customers, implementing a wide range of Industry 4.0 or SME 4.0 applications and software solutions will lead to increased productivity, reduction in cost, improve labour productivity, increase asset utilisation and reduce operating costs. All these help SMEs or SME 4.0s to maintain profitability and job security in these uncertain times.
Financial instability is another challenge, however with cloud integrated solutions provided by Industry 4.0, it’s easy and cost effective to implement within organisations. Many Industry 4.0 or SME 4.0 software solutions are being exclusively designed for SMEs. The one-time investment made for implementing Industry 4.0 into a SME, in the long run saves time and money. Considering industries or SMEs across the world are benefiting from Lean Transition Solutions’ innovative and effective software. Each bespoke software addresses the challenges faced in manufacturing and supply chain processes. BIGrowtec's wide range of consulting, technology, and service help MSMEs or SMES all of them enhances the production- manufacturing process, and supply chain.
Consulting and technology
for MSME sector for growing to business 4.0 or SME 4.0
Improving the productivity and efficiency of SMEs is therefore a worthwhile endeavor. Indeed, SMEs can spur a country’s growth for two reasons. First, integrating proven practices and technologies is faster and safer than testing new ones, and SMEs have a large adoption gap to close. In the same way that emerging markets can grow faster than high-income markets by adopting tested technologies, SMEs can grow faster than large companies by adopting the proven technologies and practices of larger enterprises. Second, start-ups, which are a critical subsegment of SMEs, have become important sources of innovation. Because they are unhindered by legacy systems and outdated strategies, new market entrants are often able to rethink established practices and cut through traditional industry boundaries.
Atmanirbhar Bharath.
Can you imagine the power of India if 5% -about 18000 numbers- of existing small-scale enterprises could be grown into medium- and unicorns and MNCs? Can you imagine the potential of India if 5%- about 2,50,000 numbers- of existing micro-enterprises could be grown into SME 4.0- and the international market? That shall make India rich, the powerhouse of the world, ahead of China, and the real Atmanirbhar Bharath.
Yes, together we can
provides end-to-end business consulting, technology, and professional services for growth aspirant MSMEs on growing to business 4.0 > SME 4.0 > industry 4.0 and the next big level- whatever the manufacturing, service, logistic, retail, wholesale, or distribution.
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really informative and motivative